{"id":117,"date":"2017-10-20T15:32:00","date_gmt":"2017-10-20T14:32:00","guid":{"rendered":"https:\/\/research.reading.ac.uk\/it-kb\/?post_type=kbe_knowledgebase&#038;p=117"},"modified":"2017-10-20T15:45:15","modified_gmt":"2017-10-20T14:45:15","slug":"it-business-partners","status":"publish","type":"kbe_knowledgebase","link":"https:\/\/research.reading.ac.uk\/it-kb\/knowledgebase\/it-business-partners\/","title":{"rendered":"IT Business Partners"},"content":{"rendered":"<p>The IT Business Partners are accountable for establishing and maintaining professional relationships between Information Technology and specified senior customers.<\/p>\n<p>They ensure that customer needs are anticipated, understood and responded to within Information Technology, and that service levels and requirements are regularly reviewed and agreed with those customers.<\/p>\n<ul>\n<li>Provide strategic input to ongoing development, implementation and embedding of the IT Strategy, supporting the overarching University Strategy<\/li>\n<li>Responsible for establishing and maintaining effective professional relationships between Information Technology and specified senior management (customers) across the university.<\/li>\n<li>Anticipate and understand customer needs and initiating projects to fulfil requirements in accordance with agreed service levels whilst remaining a focal point of contact throughout the projects.<\/li>\n<li>Improve services by identifying opportunities to improve business processes via technology<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h1>BP Areas<\/h1>\n<table>\n<tbody>\n<tr>\n<td>\n<ul>\n<li><b>Neil Blanchonnet<\/b>\u00a0(Senior IT Business Partner)<br \/>\nVice Chancellor&#8217;s Office<br \/>\nSchool of Mathematical and Physical Sciences<br \/>\nInstitute of Environmental Analytics (IEA)<br \/>\nPlanning\u00a0and\u00a0Strategy\u00a0Office<br \/>\nResearch and Enterprise Services<br \/>\nInformation Management and Policy Services<br \/>\nBusiness Continuity<br \/>\nQuality Assurance<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li><b>Daniela Hotolean<\/b>\u00a0(IT Business Partner)<br \/>\nFinance &amp; Corporate Services<br \/>\nHuman Resources<br \/>\nEstates and Facilities<br \/>\nVenue Reading<br \/>\nStudent and Applicant Services<br \/>\nUoR Malaysia<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li><b>Jo Mortimer<\/b>\u00a0(IT Business Partner)<br \/>\nInstitute of Education<br \/>\nSchool of Humanities<br \/>\nSchool of Chemistry, Food and Pharmacy<br \/>\nSchool of Agriculture, Policy and Development<br \/>\nGraduate School<br \/>\nCentre for Quality Support and Development<br \/>\nCampaigns and Supporter Engagement<br \/>\nMarketing and Communications<br \/>\nThe Museum of English Rural Life<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li><b>King Wong<\/b>\u00a0(IT Business Partner)<br \/>\nHenley Business School<br \/>\nICMA Centre<br \/>\nSchool of the Built Environment<br \/>\nBusiness Incubation and Knowledge Transfer<br \/>\nSchool of Archaeology Geography Environmental Science<br \/>\nRUSU<br \/>\nLibrary<br \/>\nExternal units<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li><b>Jens Langer <\/b>(IT Business Partner)<br \/>\nSchool of Literature and Languages<br \/>\nInternational Study and Language Institute<br \/>\nSchool of Arts and Communication Design<br \/>\nSchool of Biological Sciences<br \/>\nSchool of Psychology and Clinical Language Sciences<br \/>\nCentre for Integrative Neuroscience and Neurodynamics<br \/>\nTechnical Services<\/li>\n<\/ul>\n<\/td>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The IT Business Partners are accountable for establishing and maintaining professional relationships between Information Technology and specified senior customers. They ensure that customer needs are anticipated, understood and responded to within Information Technology, and that service levels and requirements are regularly reviewed and agreed with those customers. Provide strategic input to ongoing development, implementation and [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"__cvm_playback_settings":[],"__cvm_video_id":"","_links_to":"","_links_to_target":""},"kbe_taxonomy":[22],"kbe_tags":[21],"class_list":["post-117","kbe_knowledgebase","type-kbe_knowledgebase","status-publish","hentry","kbe_taxonomy-business-engagement-transformation","kbe_tags-business-partners"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>IT Business Partners - IT Knowledge Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/research.reading.ac.uk\/it-kb\/knowledgebase\/it-business-partners\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IT Business Partners - IT Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"The IT Business Partners are accountable for establishing and maintaining professional relationships between Information Technology and specified senior customers. 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