Knowledge Base

Install Pulse Secure on a Mac (WebVPN)

In order access the University’s internal computing resources remotely, you need to connect to our Virtual Private Network (VPN).

This tutorial gives a brief overview on how to install the pulse secure VPN client on your Mac.

First, download the VPN client package onto your local disk. It can be downloaded from: https://netdrive.reading.ac.uk. The download is in .dmg format, which contains the installer, PulseSecure.pkg. Double click on this and follow the instructions to install the client. You may be prompted for the admin password of your Mac machine to install the package.

After the installation is complete, you can find the Pulse Secure Client in the ‘Applications’ folder. Click on that and then in the window that appears, click on the ‘+’ button on the bottom left hand side to add a new connection. For ‘Type’ leave the default option (Policy Secure), enter a name for your connection (e.g. ‘University of Reading VPN’) and enter ‘webvpn.reading.ac.uk’ as the Server URL and then then click ‘Add’. See the image below for more details.

 

Once you’ve done this, you should see your new connection in the Pulse Secure window. Click on the ‘Connect’ button. You will then be prompted for your university username and password. Once you enter those and click ‘connect’ again, you should be connected to the University VPN. Your pulse secure window should now look like the image below.

 

Please note that if you have another UoR VPN connection opened elsewhere, after entering your username and password a prompt will appear where you get the choice of cancelling your previous connection before connecting again. You can only have one open connection under your username.

Please also note that in rare cases there might be compatibility issues between Pulse Secure and newer releases of MacOS. If you’re not successful in connecting via the newest version of Pulse Secure that’s available from https://netdrive.reading.ac.uk, please try an older version before contacting IT.

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